Every pixel counts.

PRIVACY POLICY

Last Updated: March 2025

This Privacy Policy ("Policy") describes how Joey Pixels LTD ("Company," "we," "us," or "our") collects, uses, discloses, and protects personal data when you access or use our website, www.joeypixels.co.uk (the "Website"). We are committed to safeguarding your privacy in compliance with applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 ("GDPR").

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1.       Information We Collect

We may collect and process the following categories of personal data:

  • Personal Data: Identifiable information such as your name, email address, phone number, mailing address, and any other data you voluntarily provide when making an inquiry, booking a session, or subscribing to our communications.

  • Technical Data: Information automatically collected, including IP address, browser type, operating system, referring URLs, and other technological identifiers through cookies and tracking technologies.

  • Usage Data: Information regarding your interactions with our Website, including pages visited, duration of visits, and engagement metrics.

  • Payment Data: If you purchase photography services, your financial information is processed securely by third-party payment processors and is not stored by us.

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2.       Legal Basis for Processing (GDPR Compliance)

If you are located in the European Economic Area (EEA), we process your personal data based on the following lawful bases:

  • Consent: When you provide explicit consent (e.g., for receiving marketing communications).

  • Contractual Necessity: When processing is required for the performance of a contract to which you are a party.

  • Legal Obligation: When processing is necessary for compliance with a legal obligation to which we are subject.

  • Legitimate Interests: When processing is necessary to pursue our legitimate business interests, provided such interests do not override your fundamental rights and freedoms.

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3.       How We Use Your Information

We process personal data for the following purposes:

  • To provide and manage photography services.

  • To respond to inquiries and communicate with you.

  • To facilitate bookings and secure payment transactions.

  • To analyze website performance and enhance user experience.

  • To send promotional or marketing materials, where permitted by law and with your consent

  • To comply with applicable legal obligations, enforce our terms, and protect our rights.

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4.       Disclosure of Personal Data

We do not sell or rent your personal data. However, we may disclose your information to:

  • Service Providers: Third-party vendors providing essential services, including payment processing, analytics, website hosting, email communication, and customer management systems.

  • Legal Authorities: Government agencies, regulatory bodies, or law enforcement, if required by applicable law.

  • Business Partners: Third parties assisting with service fulfillment (e.g. editing and printing photos)

  • Advertising and Analytics Providers: We may use third-party analytics tools (e.g., Google Analytics) to collect data about Website traffic and user interactions. We may also share anonymized or aggregated data with marketing partners.

  • Social Media Platforms: If you engage with our Website through social media features (such as "Like" or "Share" buttons), your data may be processed by the respective social media platform according to its privacy policy.

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5.       Data Retention

We will retain personal data only for as long as necessary to fulfill the purposes outlined in this Policy or as required by applicable laws and regulations.

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6.       Your Rights Under GDPR

If you are an EEA resident, you have the following data protection rights:

  • Right of Access: Request copies of personal data we hold about you.

  • Right to Rectification: Request correction of inaccurate or incomplete data.

  • Right to Erasure: Request deletion of personal data under certain conditions.

  • Right to Restrict Processing: Request restriction of data processing under specific circumstances.

  • Right to Data Portability: Request transfer of your data to another entity in a structured format.

  • Right to Object: Object to data processing based on legitimate interests or direct marketing.

  • Right to Withdraw Consent: Withdraw consent at any time, where processing is based on consent.

To exercise any of these rights, please contact us at info@joeypixels.co.uk

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7. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your Website experience. You may manage or disable cookies via your browser settings.

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8. Data Security Measures

We implement appropriate technical and organizational security measures to protect personal data against unauthorized access, loss, alteration, or disclosure. However, no electronic transmission or storage method is completely secure, and we cannot guarantee absolute security.

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9. International Data Transfers

Where personal data is transferred outside the EEA, we ensure adequate safeguards are in place, such as reliance on Standard Contractual Clauses (SCCs) or other legally recognized transfer mechanisms.

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10. Changes to This Privacy Policy

We reserve the right to modify this Policy at any time. Any updates will be posted on this page with a revised "Last Updated" date. Your continued use of the Website constitutes acceptance of the updated Policy.

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11. Contact Information

For inquiries regarding this Privacy Policy or data protection matters, please contact us at:

Joey Pixels LTD
info@joeypixels.co.uk